Editors note: Guest contribution by Sam Dubberley from the Eyewitness Media Hub about their new study on the risk of secondary trauma when working with citizen media. The study is based on an online survey of 209 professionals in the journalism, human rights and humanitarian field, in addition to 38 in-depth interviews and a review of relevant literature.
I work on the Digital Frontline – how should I protect myself from the traumatic content I’m seeing?
We at Eyewitness Media Hub have just completed a research project entitled Making Secondary Trauma a Primary Issue: A Study of Eyewitness Media and Vicarious Trauma on the Digital Frontline. In this research, we report on how human rights organizations and their managers need to start taking the issue of vicarious trauma seriously when asking researchers and investigators at headquarters to use eyewitness media or user-generated content (eyewitness media or UGC refers to photographs or videos captured by people around the world on their smartphones and used by, for example, human rights, humanitarian or news organizations) to investigate potential human rights violations. Our research shows that human rights organizations are failing in their duty of care to professionals working with this content, and that these professionals are scared about admitting to their managers that they are having a hard time dealing with some of the more distressing images they are seeing day in day out. Continue reading Protecting yourself from trauma on the digital frontline